Distance Sales Agreement
Last updated: July 2026
This Agreement is concluded electronically between the parties identified below, under the terms and conditions set out here. By approving the order, the BUYER accepts in advance that they will be under the obligation to pay the order amount and any additional charges such as taxes, and that they have been informed accordingly.
1. Parties
SELLER Trade name: ELLISEKIZ LLC Address: 30 North Gould Street, Suite 100, Sheridan, WY 82801, United States EIN: 38-4402067 E-mail: hello@reelina.ai Web: reelina.ai BUYER The natural or legal person placing an order on reelina.ai with their own account details. Name, e-mail and billing information are those held in the Buyer's account and order record. The Buyer declares that the information provided is accurate and complete.
2. Definitions
MINISTRY: the Ministry of Trade; LAW: Law No. 6502 on Consumer Protection; REGULATION: the Distance Contracts Regulation; SERVICE: any consumer transaction other than the supply of goods, made or undertaken for a fee or benefit; SELLER: the company offering goods/services to the consumer within its commercial or professional activity; BUYER: the natural or legal person who acquires, uses or benefits from goods or services for non-commercial, non-professional purposes; SITE: the Seller's website reelina.ai; PARTIES: the Seller and the Buyer; AGREEMENT: this agreement concluded between the parties; GOODS: software, audio, visual, digital content and similar intangible goods prepared for use in electronic form.
3. Subject
This Agreement governs the parties' rights and obligations, in accordance with Law No. 6502 and the Distance Contracts Regulation, regarding the sale and delivery of the digital product ordered electronically by the BUYER on the SELLER's website, whose characteristics and sales price are stated below. Prices listed and announced on the Site are sales prices; announced prices and commitments are valid until updated or changed, and prices announced for a limited period are valid until the end of that period.
4. Product and price information
The products subject to this Agreement are one-time coin packs and periodically renewing subscription plans sold for use in a Reelina account. The essential characteristics of the product (coin amount, plan contents and period length) and the sales price including all taxes are shown on the checkout page at the time of order and stored in the order record. As no physical product is shipped, no shipping/delivery fee is charged. Orders placed from Türkiye are displayed and charged in Turkish lira (TRY); orders from elsewhere are in US dollars (USD). The applicable currency and amount are shown on the checkout page before the order is placed.
5. Payment
Payments are collected by credit or debit card via the payment institution Stripe; card details are not stored by the SELLER. For subscriptions, the period fee shown at checkout is charged automatically at the start of each period until cancellation, and the BUYER consents to these recurring charges when subscribing. With the BUYER's consent, the card may be stored at the payment institution for renewal charges; the BUYER may remove the saved card at any time from the Billing tab on their profile.
6. Delivery
The digital content (coins) subject to this Agreement is delivered to the BUYER's account instantly and automatically upon payment confirmation; no physical delivery is made, and the 30-day statutory maximum delivery period is satisfied by this instant performance. If delivery becomes impossible, the SELLER notifies the BUYER within 3 days and refunds the amount collected within 14 days.
7. General provisions and information
The BUYER accepts, declares and undertakes that they have read and understood the preliminary information on the SELLER's website regarding the essential characteristics of the product, the sales price including all taxes, the payment method and delivery, and that they have given the necessary confirmation electronically. The BUYER agrees to comply with the Terms of Service in using the coins credited to their account and the content generated.
8. Right of withdrawal and its exception
Under Article 15/1-ğ of the Distance Contracts Regulation, the right of withdrawal cannot be exercised for services performed instantly in electronic form, for intangible goods delivered instantly to the consumer, or for services whose performance began with the consumer's approval before the withdrawal period expired. By confirming the purchase at checkout, the BUYER expressly consents to the instant performance of the digital content and acknowledges that no right of withdrawal exists. Details of withdrawal, cancellation and refund processes are set out on the Delivery, Cancellation & Refund Terms page.
9. Subscription cancellation
The BUYER may cancel their subscription at any time from the Billing tab on their profile; cancellation stops renewals from the next period. Fees already charged for delivered periods are not refunded; coins already added remain with the BUYER.
10. Default and its legal consequences
If the BUYER defaults on a credit-card payment, the BUYER accepts, declares and undertakes to pay interest under the credit-card agreement with the card-issuing bank and to be liable to the bank. In such case the bank may pursue legal remedies and claim the resulting costs and attorney fees from the BUYER.
11. Competent authority
Complaints and objections arising from this Agreement shall be submitted to the Consumer Arbitration Committees or Consumer Courts at the BUYER's place of residence or where the consumer transaction was made, within the monetary limits announced each year by the Ministry of Trade. Turkish law applies.
12. Effectiveness
The BUYER is deemed to have accepted all terms of this Agreement upon completing payment for the order placed on the Site. The Agreement enters into force on the payment date and a copy is retained in the BUYER's account.